Lot 202 Property Management ("Lot 202", "we", "us", or "our") is committed to protecting the privacy of visitors and users of our website. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit our website or interact with our services.

By using this website, you agree to the practices described in this policy.

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Updated: March 2026

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1. Information We Collect

Lot 202 may collect different types of information depending on how visitors interact with our website and services. Information may be provided directly by users, collected automatically through website usage, or received through systems that support our operations.

Personal Information Provided by Users

We may collect personal information when visitors voluntarily provide it through forms, service requests, rental inquiries, applications, or other communications.

This information may include:

Name
Email address
Phone number
Mailing address
Property related information submitted by property owners
Information provided in rental inquiries or applications
Information included in maintenance requests or service inquiries
Any additional information voluntarily submitted through website forms or email communications

Users are encouraged to provide only the information necessary to process their request or inquiry.

Communication Information

When users contact Lot 202 through website forms, email, phone, text messages, or other communication channels, we may maintain records of those communications in order to respond to requests, provide services, and maintain operational records.

These records may include message content, timestamps, and basic contact details.

Automatically Collected Technical Information

When visitors access the website, certain technical information may be collected automatically through normal website operations.

This may include:

Internet Protocol (IP) address
Browser type and version
Device type
Operating system
Referring website addresses
Pages visited and time spent on pages
General interaction patterns within the website

This information is used to understand how visitors use the website and to improve performance and functionality.

Website Analytics Information

Analytics and user experience tools may collect aggregated information about how visitors interact with the website. This may include navigation paths, session duration, and general usage trends.

These tools help us improve the usability and effectiveness of the website but do not provide access to sensitive personal data such as financial information.

Optional Information

Users may choose to provide additional information voluntarily when communicating with Lot 202, requesting services, or submitting forms. Such information will only be used for the purpose for which it was provided unless otherwise permitted by law.

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2. How We Use Your Information

Lot 202 uses the information collected through the website and related communications in order to operate our services, respond to inquiries, and improve the experience of visitors and clients.

Information may be used for the following purposes.

Responding to Inquiries

Information submitted through contact forms, rental inquiries, or service requests may be used to respond to questions, provide requested information, or connect visitors with the appropriate team member, property owner, broker, or service provider.

Processing Rental Inquiries and Applications

Information submitted through rental inquiries or applications may be used to evaluate housing requests, coordinate showings, communicate with applicants, and assist in the leasing process when properties are available.

When required by applicable law, leasing related activities may involve licensed real estate professionals who assist with the leasing process.

Coordinating Property Management Services

Information may be used to support the coordination of property management services, including tenant communication, maintenance requests, inspections, and other operational activities associated with properties under management.

Maintenance and Service Coordination

Information submitted through maintenance requests or service inquiries may be used to communicate with property owners, contractors, or service providers responsible for resolving the issue.

Communication and Notifications

Contact information may be used to send service related communications, including responses to inquiries, maintenance updates, appointment confirmations, and operational notifications related to properties or services.

Users who subscribe to newsletters or updates may also receive informational communications from Lot 202. Users may opt out of marketing communications at any time.

Website Improvement and Performance

Technical information and website usage data may be analyzed to understand how visitors interact with the website. This helps improve navigation, content clarity, and overall user experience.

Security and Fraud Prevention

Information may be used to detect, prevent, or investigate fraudulent activity, unauthorized use of the website, or actions that may threaten the security of the website or related systems.

Compliance With Legal Obligations

Information may be used when necessary to comply with applicable laws, regulatory requirements, or lawful requests from authorities.

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3. Sharing Your Information

Lot 202 does not sell or rent personal information to third parties.

However, information may be shared when necessary to operate our services, respond to requests submitted through the website, or comply with legal obligations.

Information may be shared with the following parties when appropriate.

Property Owners

When users submit rental inquiries, maintenance requests, or other communications related to a specific property, relevant information may be shared with the property owner associated with that property.

This allows owners to stay informed about inquiries, service requests, and operational matters related to their properties.

Licensed Real Estate Brokers and Agents

Certain leasing related services may be handled by licensed real estate professionals as required by applicable law.

When necessary, information submitted through rental inquiries, showing requests, or leasing applications may be shared with the licensed broker or agent representing the property in order to facilitate the leasing process.

Contractors and Service Providers

Maintenance requests or service related inquiries may be shared with contractors, technicians, or vendors responsible for performing work at properties under management.

This sharing is limited to the information required to coordinate the service or repair.

Technology Service Providers

Lot 202 uses third party technology platforms that help operate the website and support business functions. These providers may process limited information on our behalf.

These platforms may include services related to:

Website hosting
Analytics and website performance tools
Communication systems and email services
Customer relationship management systems
Property management software platforms
Payment processing providers
Maintenance coordination tools

These service providers are expected to handle information in accordance with applicable privacy and security standards.

Legal and Regulatory Requirements

Information may be disclosed when necessary to comply with applicable laws, regulations, legal processes, or lawful requests from governmental authorities.

Information may also be shared when necessary to protect the safety, rights, or property of Lot 202, property owners, tenants, contractors, or the public.

Business Transfers

If Lot 202 undergoes a merger, acquisition, restructuring, or sale of business assets, information collected through the website may be transferred as part of that transaction.

In such cases, appropriate measures will be taken to ensure continued protection of personal information.

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4. Cookies and Tracking Technologies

Lot 202 uses cookies and similar technologies to improve the functionality, performance, and user experience of our website.

Cookies are small data files stored on a visitor’s device that allow websites to remember certain preferences and recognize returning visitors. These technologies help ensure that the website operates efficiently and provides a consistent browsing experience.

Cookies may be used for purposes such as:

Remembering user preferences and website settings
Understanding how visitors navigate and interact with the website
Improving website performance and functionality
Measuring overall site traffic and usage patterns

Analytics and User Experience Tools

We may use analytics and website improvement tools such as Google Analytics, Hotjar, or similar technologies to better understand how visitors interact with our website.

These tools may collect information such as:

Pages visited
Navigation patterns
Session duration
General device and browser information

The information collected through these tools is typically aggregated and used to improve the usability and effectiveness of the website.

These tools do not provide us with access to sensitive personal information such as financial data or private communications.

Cookie Control

Most web browsers allow users to control or disable cookies through browser settings. Users who choose to disable cookies may still access most areas of the website, although certain features may not function as intended.

Cookie Policy

For more detailed information about the cookies and tracking technologies used on this website, please refer to our Cookie Policy, which provides a more comprehensive explanation of how cookies are used and how users may manage their preferences.

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5. Data Security

Lot 202 takes the protection of personal information seriously and implements reasonable technical and organizational measures designed to safeguard information collected through our website.

These measures are intended to protect personal data against unauthorized access, disclosure, alteration, or destruction.

Security Practices

To help protect the integrity and confidentiality of information, we may use security practices such as:

Secure website connections using encryption technologies such as HTTPS
Restricted access to internal systems and information where appropriate
Use of reputable third party service providers that maintain their own security standards
Internal procedures designed to limit the exposure of sensitive information

Where possible, access to information is limited to individuals or service providers who require the data to perform their responsibilities.

Third Party Platforms

Because certain services rely on external technology platforms such as website hosting services, communication tools, analytics providers, and property management software, some information may be processed by these platforms on our behalf.

These service providers typically maintain their own security protocols and industry standard safeguards to protect data within their systems.

User Responsibilities

Users are encouraged to protect their own information when interacting with online systems. This includes using secure internet connections when submitting information through forms and avoiding the sharing of sensitive personal data through unsecured channels whenever possible.

Limitations of Internet Security

While Lot 202 strives to use commercially reasonable methods to protect personal information, no method of transmitting information over the internet or storing electronic data is completely secure.

For this reason, we cannot guarantee absolute security of information transmitted through the website. Any information provided through the site is transmitted at the user’s own risk.

If a security incident affecting personal information were to occur, Lot 202 would take appropriate steps to investigate the matter and respond in accordance with applicable legal obligations.

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6. Automated Tools and Artificial Intelligence

Lot 202 may use automated systems, software tools, and artificial intelligence technologies to assist with certain operational, analytical, or communication functions.

These technologies are used to help improve efficiency, respond to inquiries, organize information, and enhance the overall functionality of our website and services.

Automated Processing

Certain processes may involve automated systems that help organize or process information submitted through the website. These tools may assist with tasks such as:

Responding to inquiries submitted through forms or messaging systems
Organizing service requests or maintenance submissions
Supporting internal decision making processes
Analyzing website usage patterns and visitor behavior
Improving communication efficiency and response times

These systems are designed to assist human staff and improve operational workflows.

Human Oversight

Automated tools and artificial intelligence systems used by Lot 202 are intended to support, not replace, human decision making.

Important operational decisions, including those related to property management, leasing, maintenance coordination, or customer service, are reviewed or overseen by human staff where appropriate.

Third Party AI and Technology Platforms

Lot 202 may use third party technology platforms that incorporate automation or artificial intelligence capabilities. These platforms may process limited information as part of providing services such as:

Customer support systems
Communication and workflow management tools
Analytics and website optimization tools
Property management software systems

These providers are responsible for maintaining their own data handling and security practices.

Purpose of Automated Tools

The use of automation and artificial intelligence is intended to improve service quality, increase response speed, and support the efficient operation of property management services.

These technologies are not used to make fully automated decisions that produce legal or housing related outcomes without human involvement.

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7. Data Retention

Lot 202 retains personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

The length of time information is retained may depend on the nature of the information, the purpose for which it was collected, and any legal or operational obligations associated with that information.

Service Related Information

Information related to property management services, rental inquiries, leasing activities, or maintenance coordination may be retained for as long as necessary to manage the property, maintain service records, or comply with legal and accounting obligations.

In many cases, certain records associated with leases, financial transactions, or property operations may need to be retained for several years in accordance with applicable regulations or standard business practices.

Website and Inquiry Information

Information submitted through general website contact forms, information requests, or other inquiries may be retained for a reasonable period of time in order to respond to the request, maintain internal records, or improve services.

Such information may be deleted or anonymized once it is no longer required for operational purposes.

Analytics and Website Data

Information collected through website analytics tools may be retained in aggregated or anonymized form to help analyze trends and improve the performance of the website.

These records generally do not identify individual users.

Deletion Requests

Individuals may request that their personal information be deleted where applicable. Lot 202 will review such requests and respond in accordance with applicable laws and operational requirements.

Certain information may need to be retained despite a deletion request if it is required for legal, regulatory, financial, or contractual obligations.

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8. Your Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding the personal information that Lot 202 collects or maintains about you.

These rights are intended to give individuals greater transparency and control over how their information is used.

Right to Access

You may request confirmation of whether we hold personal information about you and request access to the information we maintain.

Upon request, we may provide a summary of the personal information associated with your interactions with our website or services, subject to applicable legal limitations.

Right to Correction

If you believe that any personal information we hold about you is inaccurate or incomplete, you may request that it be corrected or updated.

Maintaining accurate information helps ensure that our services function properly and that communications are delivered correctly.

Right to Deletion

You may request that we delete personal information associated with you, where applicable.

Lot 202 will review such requests and delete information where possible. However, certain records may need to be retained when required for legal, accounting, contractual, or operational reasons.

For example, records related to lease agreements, financial transactions, or service history may need to be preserved for regulatory or record keeping purposes.

Right to Opt Out of Marketing Communications

If you receive newsletters, promotional emails, or other marketing communications from Lot 202, you may opt out at any time by using the unsubscribe link provided in those messages or by contacting us directly.

Please note that opting out of marketing communications does not prevent us from sending necessary service related communications such as responses to inquiries or operational notices.

Right to Request Information About Data Processing

You may request additional information about how your personal data is processed, including the categories of information collected, the purposes for which it is used, and the types of third parties with whom it may be shared.

How to Exercise Your Rights

If you wish to exercise any of these rights, you may contact Lot 202 using the contact information provided in this Privacy Policy.

We may take reasonable steps to verify your identity before fulfilling certain requests in order to protect the privacy and security of personal information.

Lot 202 will respond to requests within a reasonable timeframe in accordance with applicable legal requirements.

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9. Third Party Links

The Lot 202 website may contain links to third party websites, platforms, or services that are not owned or controlled by Lot 202.

These links may be provided for convenience, informational purposes, or to allow users to access services related to property management activities. Examples may include external service providers, licensed real estate professionals, maintenance vendors, application platforms, or other industry related resources.

When you click on a link that directs you to a third party website, you will leave the Lot 202 website and will be subject to the privacy policies, terms of service, and data practices of that external website.

Lot 202 does not control and is not responsible for the content, privacy practices, security policies, or data handling procedures of third party websites.

Users are encouraged to review the privacy policies and terms of any external website before providing personal information or engaging with those services.

The inclusion of any external link on the Lot 202 website does not imply endorsement, partnership, or responsibility for the operations of the linked website unless explicitly stated.

Lot 202 may update or remove external links at any time as part of maintaining and improving the functionality of the website.

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10. Children’s Privacy

The Lot 202 website and services are intended for use by adults and individuals who are legally able to enter into contracts related to housing, property management, or rental agreements.

Our website is not directed toward children under the age of 18, and we do not knowingly collect personal information from individuals under the age of 13.

If a parent or legal guardian becomes aware that a child has submitted personal information through our website without their consent, they may contact us using the information provided in this Privacy Policy. Upon verification, we will take reasonable steps to delete such information from our records where applicable.

Because certain activities related to housing, leasing, and property management require legally binding agreements, individuals using our services should be of legal age to enter into such agreements under applicable laws.

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11. Updates to This Privacy Policy

Lot 202 may update or modify this Privacy Policy from time to time to reflect changes in our services, technology, operational practices, or applicable legal requirements.

As our website and property management services evolve, certain sections of this policy may be revised to ensure that the information provided remains accurate and transparent.

When updates are made, the revised version of the Privacy Policy will be posted on this page with an updated Effective Date indicating when the changes became active.

In most cases, updates will take effect immediately upon being posted on the website.

If a change materially affects how personal information is collected, used, or shared, Lot 202 may take additional steps to notify users where appropriate. This may include updating website notices or providing communication through available contact channels.

Users are encouraged to review this Privacy Policy periodically to remain informed about how personal information is handled.

Continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy.

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12. Contact Information

Lot 202 welcomes questions, concerns, or requests related to this Privacy Policy or the handling of personal information.

If you would like to request access to your personal information, request a correction, ask for deletion where applicable, or simply seek clarification about how information is handled, you may contact us using the information below.

We will review all inquiries and respond within a reasonable timeframe in accordance with applicable laws and operational requirements.

Contact Details

Email
info@lot202.com

Phone
+1 877 274 2001

Mailing Address
Lot 202, LLC
1525 South Willow Street
Suite 17-1047
Manchester, New Hampshire 03103
United States

Verification of Requests

For privacy and security purposes, Lot 202 may take reasonable steps to verify the identity of individuals submitting requests related to personal information before providing access or making changes to records.

This helps ensure that personal data is only disclosed to authorized individuals.

Regulatory Inquiries

If a regulatory authority or legal entity needs to contact Lot 202 regarding matters related to privacy, data protection, or information handling practices, they may use the contact information provided above.